In-house shopping and order pickup
would you like to visit us?
We ask you to keep some basic rules in mind:
It is necessary to make an appointment and agree on dates and times in advance.
Why?
We are not a store open to the public, so there is not always a guarantee that we will have staff on site. For this reason, it is necessary to make an appointment prior to your visit to ensure that we can accommodate you and allow you access to the warehouse without disruption.
There is a minimum purchase of 50 euros.
Does it apply to everyone?
No. Young people up to 18 years old and university students (with a student ID) have no minimum purchase requirement.
Before your arrival, you must register on the site or send us your personal/billing details via email.
Why?
These details are necessary for the proper issuance of the invoice. We kindly ask you to send them to us prior to your arrival so that we can register you as a customer in advance and ensure that you are received quickly, without waiting or wasting time at the office.
Choose a free slot and request an appointment
In addition:
- Often you will be able to purchase special items not found on the site.
- You will be able to take advantage of any offers valid only for in-house purchases BUT not the offers available on the site.
- You can make payment only by credit/debit card or cash, within the maximum allowed limit of 3,000 euros.
**Please note:** at certain times of the year, in-house purchases may be temporarily suspended, at our discretion.
Opening hours
- Monday to Friday
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9:00 a.m. to noon and 3:00 p.m. to 5:00 p.m. GMT
Order pickup at the company
Se abiti nelle vicinanze o ti trovi in zona, puoi ritirare il tuo ordine direttamente presso la nostra sede e risparmiare le spese di spedizione. Ti basterà selezionare l’opzione “Ritiro presso DHG” durante la procedura d’ordine. Una volta effettuato l’ordine, ti chiediamo cortesemente di contattarci telefonicamente al numero (+39) 0574 1662721 oppure di scriverci a info@dhgshop.it per concordare il momento del ritiro.
To ensure faster service and avoid possible misunderstandings, we recommend that you place your order at least a couple of working days before the date you wish to drop by the office.
Please also note that you will not be able to change or supplement your order at the time of pickup.
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